Privacy Policy

Last Updated: 2026-03-25

This Privacy Policy describes how 【FB PAINTING INC】 (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you use our mobile game 【Poolify】 (the “Game”), related websites, services, and customer support (collectively, the “Services”).

By downloading, installing, accessing, or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Information You Provide Directly

•        Account information: Nickname, profile picture, email address, phone number (if bound).

•        Registration and login information: If you log in via Google, Facebook, or other third-party accounts, we receive your public profile (user ID, display name, avatar).

•        Payment information: Order number, payment time, purchase amount, transaction records (we do NOT store full credit card details).

•        Customer support information: Messages you send, problem descriptions, contact information.

•        Optional information: Birthday, region, language preferences.

1.2 Automatically Collected Information

•        Device information: Device model, operating system version, unique device identifiers (IDFA, Android ID, OAID, UUID).

•        Network information: IP address, country/region, carrier, network type.

•        Game data: Game progress, match history, battle records, in-game behavior, skill usage, friend list, chat logs.

•        Crash logs and performance data: To improve stability and anti-cheat.

1.3 Permissions We May Request

•        Storage: For screenshots, game resources, cache.

•        Camera: For custom profile pictures.

•        Microphone: For in-game voice chat.

•        Notifications: For game updates, events, rewards.

•        Location (approximate only): For regional leaderboards and regional services.

You can enable or disable these permissions at any time in your device settings.

2. How We Use Your Information

We use your information for the following purposes:

•        Create and manage your game account.

•        Authenticate your identity and prevent fraud, cheating, and account theft.

•        Process in-app purchases and deliver virtual items (diamonds, coins, skins, passes, etc.).

•        Operate game matches, rankings, leaderboards, and social features.

•        Send important notices: updates, maintenance, security alerts.

•        Provide customer service and resolve disputes.

•        Comply with legal obligations and anti-money laundering requirements.

•        Improve game experience, analyze usage, optimize servers and gameplay.

3. Information Sharing and Disclosure

We will NOT sell your personal information to third parties.

We may share information only in the following cases:

•        With your explicit consent.

•        With authorized partners who assist us in payment, login, analytics, anti-cheat, and cloud services (Google Play Games, Facebook, Firebase, Adjust, AppsFlyer, etc.).

•        When required by law, subpoena, or government request.

•        To protect our rights, property, safety, or users.

•        In connection with a merger, acquisition, or asset sale (with continued privacy protection).

All partners are bound by strict confidentiality agreements.

4. Data Storage and Security

•        Your data is stored on secure cloud servers with encryption.

•        We use industry-standard security measures to prevent unauthorized access, disclosure, or destruction.

•        We retain data only as long as necessary for the purposes described.

•        In the event of a data breach, we will notify users and authorities as required by law.

5. Your Rights

Depending on your region, you may have the right to:

•        Access the personal information we hold about you.

•        Correct inaccurate or incomplete data.

•        Request deletion of your personal data (where legally permitted).

•        Withdraw consent for data collection.

•        Opt out of personalized advertising.

To exercise these rights, contact us at:【PoolifyServiceSupport@gmail.com】

Account Deletion

You may request account deletion in the game or via support. After deletion:

•        Account access will be terminated.

•        Virtual currency and items will be cleared and cannot be recovered.

•        Some data may be retained for legal, security, or anti-fraud purposes.

6. Children's Privacy

Our game is intended for users age 13 and above (or 16+, depending on region).We do not knowingly collect personal information from children under the minimum age.If we become aware that we have collected data from a child, we will delete it immediately.

For regions requiring age verification and parental consent, we will implement additional controls.

7. Third-Party Services

Our Services may contain links to third-party platforms, including:

•        Google Play Services

•        Facebook Login & Sharing

•        Payment providers (Google Play Billing, etc.)

•        Analytics and advertising services

Their privacy policies govern their use of your information. We are not responsible for third-party practices.

8. Changes to This Policy

We may update this policy occasionally. Material changes will be posted in the game or on our official website. Your continued use after the update constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or complaints about this Privacy Policy, please contact:

•        Company Name: 【FB PAINTING INC】

•        Email: 【PoolifyServiceSupport@gmail.com】

•        Region: 【Global 】